Shipping Policy
Shipping Policy
This Shipping Policy outlines the procedures and terms governing the shipment of products purchased from Gentiana Berisha ("we," "us," or "our") via our website.
1. Processing Time:
Orders are typically processed within 5-10 business days after payment confirmation. Processing times may vary based on product availability and order volume.
2. Shipping Method:
We offer a single shipping method for all orders.
3. Shipping Address:
Customers are responsible for providing accurate shipping information during checkout. We cannot be held liable for lost or delayed shipments resulting from incorrect or incomplete shipping addresses provided by the customer.
4. Tracking Information:
While tracking information may not always be available, if it is provided by the carrier, we will promptly send it to the customer via email.
5. Shipping Delays:
Although we strive to ensure timely delivery, shipping delays may occur due to unforeseen circumstances beyond our control, such as adverse weather conditions or carrier issues.
6. Shipping Charges:
The standard shipping charge is €60 for all orders. However, please note that shipping costs may vary for certain locations. If the shipping cost for your order differs from standard rate, we will inform you after your order is placed.
7. Shipping to Multiple Addresses:
At this time, we do not offer shipping to multiple addresses in a single order. Each order must be shipped to a single address specified by the customer at the time of purchase.
For any inquiries or concerns regarding our Shipping Policy, please contact us at contact@gentianaberisha.com.
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Privacy Policy
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Shipping Policy
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Refund Policy
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